How long does the RMA process take?

For a repair covered by the warranty, our turn-around time is usually 5 to 7 business days from the point the product is received.  For a repair not covered by the warranty, the turn-around time is usually 5 to 7 business days from the point payment is received. Of course, there may be some variance in the time due to the nature of the repair and the availability of parts.